A-dec Dental Equipment
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A-dec Customer Service

A-dec Customer Service is here for you, as always: answering calls in person, helping you troubleshoot maintenance issues, and supporting your product questions.

A helpful A-dec associate is just an email or phone call away. That's one thing you can always count on.

Phone: 1-800-547-1883
Email: customer.service@a-dec.com

Contact us

If you have questions or feedback, please contact A-dec Customer Service. You may also find answers to your questions in our FAQs.

A-dec Customer Service:
Email: customer.service@a-dec.com
Phone: 1-800-547-1883

Hours of operation:
Available Monday-Friday from 5:00 a.m. to 5:00 p.m. Pacific Time (PT). Peak business hours are between 8:00 a.m. and 2:00 p.m. PT.

Global headquarters

2601 Crestview Drive
Newberg, Oregon 97132 USA

2024 closure dates:
January 1
February 19
May 27
July 4
September 2
November 28-29
December 24-25

What is the warranty for A-dec dental equipment?
A-dec is pleased to offer a 5-year warranty for new A-dec dental equipment and furniture purchased from an authorized A-dec dealer. A-dec Certified Pre-Owned equipment is backed by a 3-year parts warranty. See A-dec, Inc. Express Limited Warranty for full warranty information.

How do I compare A-dec dental products?
Find the right A-dec solution for you. Compare A-dec dental chairsA-dec dental delivery systems, A-dec dental lightsA-dec dental stools, and A-dec dental furniture.

Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.

How do I order genuine A-dec replacement parts for your dental chair?
You can view an online catalog of A-dec replacement parts. To order replacement parts, please contact your local A-dec dealer.

How do I maintain A-dec dental equipment?
Daily and preventative maintenance will help keep your dental equipment running smoothly. Use the Dental Office Equipment Maintenance checklist for easy reference.

What upholstery colors does A-dec offer?
A-dec offers a variety of upholstery colors for A-dec dental chairs and stools.

How can I get help troubleshooting my A-dec dental chair?
A-dec Customer Service team is available to help you troubleshoot issues with your A-dec dental equipment—even on older models. Use the contact information above to get in touch with an A-dec representative.

Find a Dealer

Find a dealer

Find your nearest authorized A-dec dealer.

Upholstery Colors

Upholstery colors

See all dental chair upholstery colors and order free samples.

Townie Choice Awards

Dentists vote A-dec best in class

Learn why dentists consistently choose A-dec dental equipment.