A-dec Inc
A-dec custmer service

A-dec Customer Service. Let's Connect.

Human connection. It's more important than ever that we continue sharing knowledge and finding new ways to unite.

A-dec Customer Service is here for you, as always: answering calls in person, helping you troubleshoot maintenance issues, and supporting your questions about sterilization and aerosol control.

Remember, a helpful A-dec associate is just an email or phone call away—today, tomorrow and well into the future. That's one thing you can always count on.

Phone: 1-800-547-1883
Email: customer.service@a-dec.com

Contact Us

If you have questions or feedback, please contact A-dec Customer Service. You may also find answers to your questions in our FAQs.

A-dec Customer Service: 
Email: customer.service@a-dec.com
Phone: 1-800-547-1883

Hours of operation:
Available Monday-Friday from 5:00 a.m. to 5:00 p.m. Pacific Time (PT). Peak business hours are between 8:00 a.m. and 2:00 p.m. PT.

Global Headquarters

2601 Crestview Drive
Newberg, Oregon 97132 USA

2021 closure dates:
January 1
March 26
May 31
July 5
September 6
November 25-November 26
December 23-December 24

What is the warranty for A-dec dental equipment?
A-dec is pleased to offer a 5-year warranty for dental equipment purchased from an authorized A-dec dealer.  Read the full A-dec warranty information in the A-dec Regulatory Information, Specifications, and Warranty guide.

How do I compare A-dec dental products?
Find the right A-dec solution for you. Compare A-dec dental chairsA-dec dental delivery systems and A-dec dental furniture.

Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.

How do I order genuine A-dec replacement parts for your dental chair?
To order replacement parts, please contact your local A-dec dealer.

How do I maintain A-dec dental equipment?
Daily and preventative maintenance will help keep your dental equipment running smoothly. Use the Dental Office Equipment Maintenance checklist for easy reference.

What upholstery colors does A-dec offer?
A-dec offers a variety of A-dec dental chair upholstery colors.

Order color samples

Order Color Samples

Visit the A-dec Inspire Me tool to order color samples.
Upholstery Colors

Upholstery Colors

See all A-dec dental chair upholstery colors.
Unparalleled Support

Unparalleled Support

Learn how A-dec's Territory Managers, dealers, and customer service representatives work together for your success.