A-dec Customer Service. Let's Connect.
Human connection. It's more important than ever that we continue sharing knowledge and finding new ways to unite.
A-dec Customer Service is here for you, as always: answering calls in person, helping you troubleshoot maintenance issues, and supporting your questions about sterilization and aerosol control.
Remember, a helpful A-dec associate is just an email or phone call away—today, tomorrow and well into the future. That's one thing you can always count on.
If you have questions or feedback, please contact A-dec Customer Service. You may also find answers to your questions in our FAQs.
A-dec Customer Service:
Hours of operation:
Available Monday-Friday from 5:00 a.m. to 5:00 p.m. Pacific Time (PT). Peak business hours are between 8:00 a.m. and 2:00 p.m. PT.
What is the warranty for A-dec dental equipment?
A-dec is pleased to offer a 5-year warranty for dental equipment purchased from an authorized A-dec dealer. See A-dec, Inc. Express Limited Warranty for full warranty information.
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do I order genuine A-dec replacement parts for your dental chair?
To order replacement parts, please contact your local A-dec dealer.
How do I maintain A-dec dental equipment?
Daily and preventative maintenance will help keep your dental equipment running smoothly. Use the Dental Office Equipment Maintenance checklist for easy reference.
What upholstery colors does A-dec offer?
A-dec offers a variety of A-dec dental chair upholstery colors.