A-dec Dental Equipment
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A-dec+ Service App

Quickly identify A-dec parts

How to get started

1. Create an account (authorized partners only)

2. Scan the QR code to download the app

Need help? Watch video tutorial

Download on the App Store and Google Play
QR code for A-dec+ Service app download

How to get started

1. Create an account (authorized partners only)
2. Download the free A-dec+ Service app from the Apple App Store or Google Play.

Watch video tutorial

Download on the App Store button Download on Google Play button

How it works

Watch how easy it is to search and identify an A-dec replacement part. See part details including part number, description, and more.

Supported products

The A-dec+ Service app currently includes parts for the products listed below. We will continually add more parts, so be sure to check back for the latest list of supported products.

Dental chairs & stools

Dental chairs & stools Coverage*
A-dec 511B dental chair Comprehensive
A-dec 521 doctor's stool Essential
A-dec 522 assistant's stool Essential
A-dec 411 dental chair Essential
A-dec 421 doctor's stool Essential
A-dec 422 assistant's stool Essential
A-dec 311B dental chair Essential
A-dec 500 delivery systems Coverage*
A-dec 532pro Traditional delivery system Comprehensive
A-dec 533pro Continental delivery system Comprehensive
A-dec 533B Traditional delivery system Essential
A-dec 533B Continental delivery system Essential
A-dec 541pro 12 o'clock duo delivery system Comprehensive
A-dec 541B 12 o'clock duo delivery system Essential
A-dec 300 delivery systems Coverage*
A-dec 332pro Traditional delivery system Essential
A-dec 332 Traditional delivery system Essential
A-dec 333pro Continental delivery system Essential
A-dec 333 Continental delivery system Essential
A-dec 334pro Traditional delivery system Essential
A-dec 334 Traditional delivery system Essential
A-dec 335pro Continental delivery system Essential
A-dec 335 Continental delivery system Essential
A-dec 341pro cabinet delivery system Essential
A-dec 342pro side delivery system Essential
A-dec 342 side delivery system Essential
Dental lights Coverage*
A-dec 57XL LED dental light Essential
A-dec 37XL LED dental light Essential
A-dec 6300 halogen dental light Essential
Mechanical room Coverage*
Dental vacuums (SC3, SC5, SC7, SC10, SC12) In progress
Dental air compressors (DV5, DV7, DV10, DV12) In progress
Water control valves (WS1, WS1.5, WS2) In progress
Miscellaneous Coverage*
A-dec 551 assistant's instrumentation Essential
A-dec 300/500 Traditional Quick Disconnect (QD) syringe assembly Essential
A-dec 300/500 dual turret assistant arm
Essential
A-dec 300 control head with quad voltage intraoral light source Essential
Electrical system for A-dec Cascade 1040, Decade 1021/1221 & Performer III Essential
Control block for A-dec Century Plus
Essential
Clinical devices (e.g. motors, scalers, cameras, USB hub) Essential

*Coverage definitions

Comprehensive = Virtually all parts are supported
Essential = Commonly serviced/essential parts are supported
In progress = Not all commonly-serviced/essential parts are supported

FAQs

Who can use the A-dec+ Service app?
The app is currently available only to authorized A-dec partners.

Which products are supported by the A-dec+ Service app?
Visit the Supported products section to view the current list. We continually add new parts to the app, so check back for the latest supported products.

What are the ways I can search for a part?
You can search by photo, visual description, or part details. See 3 ways to search for A-dec parts for more information.

Do I need to remove a part from the equipment in order to take a photo?
No. Get as close to the part as possible while keeping it in focus. Then, crop the photo to include the specific part you need. For more information, refer to Tips for taking photos.

If I want to search by photo, what's the best way to ensure that I capture a good photo of a part?
Refer to Tips for taking photos.

Can I use a photo from my photo library?
Yes, you can upload a photo from the photo library on your phone or tablet.

Can I create a list of parts that I would like to order?
You have the option to create a Request List where you can add or remove parts. Only parts that are currently available for purchase can be added to a Request List.

How do I share my Request List?
Go to the Request List you would like to share and select "Send Request List." This will open a new email with the part information already filled in from your list.

What happens if a part is not available for purchase?
Sometimes individual parts are only available through a kit or parent item. By looking at the Part Details, you can determine if the part is available for purchase or if it is part of a kit or parent item. Only parts that are available for purchase can be added to a Request List.

Do you allow integration of the Request List into any other applications?
No. However, we are looking into adding this functionality in the future.

Does the "Search by photo" functionality work to identify upholstery color?
No, but you can go to upholstery colors to view and order upholstery color samples.

Does the "Search by photo" functionality work to identify dental cabinet laminates, countertops, and infills?
No, but you can go to cabinet colors to view and order dental cabinet color samples.

How to register an account and download the app

Watch the video for detailed instructions on how to register an account and download the A-dec+ Service app.

Download on the App Store button Download on Google Play button