A-dec employees with friendly smiles

Get Full Support for Every Part of Your A-dec Experience

A-dec's authorized dealers, dedicated Territory Managers, and customer service representatives are an integrated team that works together for your success.

They'll help you choose the right equipment, train you how to use it, and show you how to enjoy years of a healthier, more productive, worry-free practice. We call it the "full circle of support."

A-dec Territory Manager at A-dec manufacturing facility

A-dec Territory Managers: On-Site Support and Expertise

Just as A-dec dental equipment is designed to last a long time, so is the partnership you'll enjoy with your A-dec Territory Manager (TM). Their role is to support you with truly personal service and guide you in the best equipment choices for you and your practice.

A-dec TMs can also help you maintain better health throughout your career. As Certified Ergonomics Assessment Specialists (CEAS), they can show you and your staff proper body positioning so you can take advantage of the many ergonomic design features on A-dec dental equipment.

Focused on Your Success

Because A-dec has more staff in the field than any other dental equipment manufacturer, you'll always get a timely response and complete attention. As one A-dec TM puts it, "Our day-to-day focus is to help you work more efficiently. I'm here to help in any way I can to make your practice successful."

Find your A-dec Territory Manager.

When I need advice from somebody, I want a trusted team. That’s what I feel like I have with my equipment specialist and Territory Manager.
Dr. Richard Keefe
Dr. Richard Keefe
Keefe General Dentistry
Massillon, OH, USA

A-dec Dealers: Understanding Your Practice

A-dec is very particular about the dealers who represent our products. Only those committed to a superior level of service become A-dec dealers. Your A-dec dealer understands every aspect of the dental practice, from acquiring space when first starting a practice to strategic remodeling or selling for retirement.

Your A-dec dealer will:

  • Oversee construction and installation
  • Help you determine the best A-dec dental equipment solution tailored to your practice needs
  • Provide ongoing product training and service
  • Keep you up to date on equipment trends and technology that can improve your practice

Find your authorized A-dec dealer.

A-dec showroom with dental equipment and dental cabinets
I’ve had a great experience with A-dec. The customer service is phenomenal and the people, you know they stand behind their products.
Dr. Brent Kolb
Dr. Brent Kolb
Dexter Family Dentistry
Dexter, MI, USA
A-dec customer service representative

A-dec Customer Service: Here for Any Question

A-dec is renowned in the dental industry for exceptional customer service. You’ll speak to a real person when you call; one who is responsive and thoroughly trained on all A-dec products—both current and past models.

Whether you have a question about sales, service, or troubleshooting, one representative takes your call and stays with you until you get the answer you need.

Nicer, Smarter, Faster

Our goal is to offer you a level of customer service that’s not only the best in the dental industry—but the best in any industry.

At A-dec, that translates into getting your question answered the first time, solving the whole problem, and doing it quickly. Our depth and breadth of knowledge allow us to provide a superior level of support to every customer.

The A-dec Customer Service team is available 12 hours a day, five days a week.

Contact A-dec Customer Service.

 

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Gallery

Gallery

See photos of popular A-dec dental equipment configurations and full operatories.