A-dec Customer Service
A-dec Customer Service is here for you, as always: answering calls in person, helping you troubleshoot maintenance issues, and supporting your product questions.
A helpful A-dec associate is just an email or phone call away. That's one thing you can always count on.
Phone: 1-800-547-1883
Email: customer.service@a-dec.com
Contact us
If you have questions or feedback, please contact A-dec Customer Service. You may also find answers to your questions in our FAQs.
A-dec Customer Service:
Email: customer.service@a-dec.com
Phone: 1-800-547-1883
Hours of operation:
Available Monday-Friday from 5:00 a.m. to 5:00 p.m. Pacific Time (PT). Peak business hours are between 8:00 a.m. and 2:00 p.m. PT.
Global headquarters
2601 Crestview Drive
Newberg, Oregon 97132 USA
2024 closure dates:
January 1
February 19
May 27
July 4
September 2
November 28-29
December 25-26
What is the warranty for A-dec dental equipment?
A-dec is pleased to offer a 5-year warranty for new A-dec dental equipment and furniture purchased from an authorized A-dec dealer. A-dec Certified Pre-Owned equipment is backed by a 3-year parts warranty. See A-dec, Inc. Express Limited Warranty for full warranty information.
How do I compare A-dec dental products?
Find the right A-dec solution for you. Compare A-dec dental chairs, A-dec dental delivery systems, A-dec dental lights, A-dec dental stools, and A-dec dental furniture.
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do I order genuine A-dec replacement parts for your dental chair?
To order replacement parts, please contact your local A-dec dealer.
How do I maintain A-dec dental equipment?
Daily and preventative maintenance will help keep your dental equipment running smoothly. Use the Dental Office Equipment Maintenance checklist for easy reference.
What upholstery colors does A-dec offer?
A-dec offers a variety of upholstery colors for A-dec dental chairs and stools.
