A-dec Customer Service
A-dec Customer Service is here for you, as always: answering calls in person, helping you troubleshoot maintenance issues, and supporting your product questions.
A helpful A-dec associate is just an email or phone call away. That's one thing you can always count on.
Phone: 1-800-547-1883
Email: customer.service@a-dec.com
Contact us
If you have questions or feedback, please contact A-dec Customer Service. You may also find answers to your questions in our FAQs.
A-dec Customer Service:
Email: customer.service@a-dec.com
Phone: 1-800-547-1883
Hours of operation:
Available Monday-Friday from 5:00 a.m. to 5:00 p.m. Pacific Time (PT). Peak business hours are between 8:00 a.m. and 2:00 p.m. PT.
Global headquarters
2601 Crestview Drive
Newberg, Oregon 97132 USA
2025 closure dates:
January 1
May 26
July 3-4
September 1
November 27-28
December 24-25
What is the warranty for A‑dec dental equipment?
A‑dec proudly offers a 10-year warranty on most new dental equipment and furniture purchased from A‑dec or an authorized A‑dec dealer. A‑dec Certified Pre-Owned equipment is backed by a 3-year parts warranty. Refer to the A‑dec, Inc. Express Limited Warranty for more details.
How can I compare A‑dec dental products?
Find the right A‑dec solution for you. Learn more and compare A‑dec dental chairs, A‑dec dental delivery systems, A‑dec dental lights, A‑dec dental stools, and A‑dec dental furniture.
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do I order A‑dec replacement parts?
You can view A‑dec replacement parts in the A‑dec service parts catalog. To order replacement parts, please contact your local A‑dec Territory Manager or dealer.
How do I maintain A‑dec dental equipment?
Daily and preventative maintenance will help keep your dental equipment running smoothly. Use the Dental Office Equipment Maintenance checklist for easy reference.
What upholstery colors does A‑dec offer?
A‑dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to request upholstery color samples.
How can I get help troubleshooting my A‑dec dental chair?
The A‑dec Customer Service team is available to help you troubleshoot issues with your A‑dec dental equipment—even on older models. Use the contact information above to get in touch with an A‑dec representative.
